My company’s business philosophy is written down for all to read and evaluate. This business philosophy is “Pleasing Partners By Relentlessly Pursuing Results” It isn’t just a philosophy to me; I have lived it to ensure our clients are happy with the service we are hired to perform.

Years ago, I received a case from a large insurance company in Florida. The subject of the investigation was collecting worker’s compensation benefits, and not supposed to be working. I was conducting surveillance when the subject left the provided address one morning and drove to a tattoo parlor in Tampa, Florida. I found that the tattoo parlor was owned by the subject’s father. I went inside. Sure enough, she was there, working as a tattoo artist. I asked about obtaining a tattoo, and the subject gave me a book of possible tattoo designs to think about. I am of Irish decent, so I found a tattoo with a leprechaun sitting on a pot of gold, with guns in each hand, both raised and firing into the air. Here I am with an opportunity to live my business philosophy and not just be a bunch of words. I decided on that tattoo, and we videotaped the subject tattooing the leprechaun on my upper right arm. I am “old school,” and few mainstream folks had tattoos in my day. I thought mainly artist folks and sailors had tattoos. Now, it seems everybody has one.  The subject was paid, the insurance company was able to settle her file, and I lived my truth. By the way, Nancy, my wife, also got a tattoo to help the case get settled.

If you are ever trying to decide if my words match my actions, and whether or not I really believe in my business philosophy, ask to see the tattoo on my right arm.